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Privacy Policy

AI Solutions with T

Last updated: 19/12/2025

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Business name

Email address

Phone number

Billing and payment details

Account login information

b) Call & Message Data

When using our AI services, we may collect:

Call recordings or call transcripts

Call metadata (date, time, duration)

SMS or message content sent or received by the AI

Lead details provided by callers (such as name and phone number)

c) Technical Information

IP address

Browser type

Device information

Website usage data

2. How We Use Your Information

We use your information to:

Provide and operate our AI services

Set up, manage, and support your account

Improve system performance and service quality

Process payments and subscriptions

Communicate with you regarding your service

Ensure security, compliance, and fraud prevention

3. Call Recording & AI Processing

Our services may involve AI-assisted call handling, recording, transcription, and message processing.

You are responsible for ensuring:

Your callers are informed that calls may be recorded or monitored

Your business complies with all applicable privacy, call-recording, and consent laws

AI Solutions with T acts as a service provider and processes call data solely to deliver the agreed services.

4. Information Sharing

We do not sell or rent your personal information.

We may share information with:

Trusted third-party service providers (such as payment processors, AI platforms, CRM tools, and hosting providers)

Legal or regulatory authorities if required by law

All third parties are required to handle data securely and in accordance with privacy obligations.

5. Data Storage & Security

We take reasonable steps to protect your information, including:

Secure systems and access controls

Encrypted platforms where available

Restricted access to authorised personnel only

However, no system can be guaranteed to be 100% secure.

6. Data Retention

We retain personal and call data only for as long as necessary to:

Provide our services

Meet legal, accounting, or regulatory requirements

You may request deletion of your data, subject to legal obligations and system limitations.

7. Your Rights

You have the right to:

Access your personal information

Request corrections to inaccurate data

Request deletion of your data (where legally permissible)

Withdraw consent where applicable

Requests can be made by contacting us using the details below.

8. Cookies & Tracking

Our website may use cookies and tracking tools to:

Improve website performance

Analyse traffic and usage patterns

Enhance user experience

You may disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and take effect immediately.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

AI Solutions with T

Email:


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